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Privacy Policy
Flowers MaxTax Services LLC
Effective Date: March 20, 2026
Flowers MaxTax Services LLC values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request services, communicate with our team, or use our tax preparation services.
1. Information We Collect
Depending on how you interact with our business, we may collect:
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Full name and contact information, including telephone number and email address
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Mailing address and other information provided voluntarily
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Tax preparation documents and financial information necessary to provide requested services
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Appointment details, service inquiries, and communications
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Information submitted through website forms, client portals, or tax preparation applications
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SMS consent preferences and related communication records
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Website usage information collected through cookies and similar technologies, where applicable
2. How We Use Your Information
Flowers MaxTax Services LLC may use personal information to:
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Provide professional tax preparation and electronic filing services
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Schedule, confirm, and manage appointments
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Request additional documentation needed to complete services
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Respond to inquiries and provide customer support
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Communicate important updates regarding requested services
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Send promotional communications when appropriate consent has been obtained
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Maintain business records and improve our services
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Meet applicable legal, regulatory, and tax compliance obligations
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Protect against unauthorized activity, fraud, and security threats
3. SMS Communications and Consent
Flowers MaxTax Services LLC may send text messages to customers who have provided the appropriate consent.
Depending on the consent provided, messages may include:
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Appointment confirmations and reminders
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Tax preparation updates and document requests
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Account notifications and service-related communications
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Customer care and responses to inquiries
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Tax season announcements and promotional offers
Consent to receive promotional text messages is voluntary and is not a condition of purchasing services.
SMS Privacy Commitment
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.
SMS consent information is used to manage communications and honor customer messaging preferences.
SMS Opt-Out
You may unsubscribe from SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us using the information provided below.
Message frequency may vary. Message and data rates may apply.
4. Sharing and Disclosure of Information
Flowers MaxTax Services LLC does not sell personal information to third parties for marketing purposes.
We may disclose information when permitted or required by applicable law, including:
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To authorized tax processing, electronic filing, or service providers as necessary to provide requested services
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To government agencies when legally required or authorized
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To technology and administrative service providers operating under appropriate confidentiality and security obligations
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To protect against fraud, unauthorized access, or unlawful activity
Tax return information is handled in accordance with applicable federal tax confidentiality requirements, including Internal Revenue Code Section 7216 and related regulations. Where required, we obtain appropriate authorization before using or disclosing tax return information for purposes other than tax preparation.
SMS opt-in information and consent are not shared with third parties or affiliates for their marketing purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, loss, or disclosure.
Although we take steps to protect customer information, no electronic transmission or storage system can be guaranteed completely secure.
Customers should avoid submitting Social Security numbers, banking details, or sensitive tax documents through ordinary text messages. Secure document submission methods should be used when available.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain required records, resolve disputes, and comply with applicable legal and regulatory obligations.
7. Your Privacy Choices
You may contact Flowers MaxTax Services LLC to request access to, correction of, or deletion of personal information, subject to applicable laws and recordkeeping requirements.
You may also withdraw SMS consent at any time by replying STOP.
8. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.
You may adjust cookie preferences through your browser settings, subject to the functionality of the website.
9. Third-Party Websites and Services
Our website may contain links to third-party services, including appointment scheduling, secure client portals, and tax preparation applications.
These third-party services may maintain their own privacy practices. We encourage customers to review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
Flowers MaxTax Services LLC may update this Privacy Policy to reflect changes in business practices, technology, or applicable legal requirements.
Updates will be posted on our website with a revised effective date when appropriate.
11. Contact Information
Flowers MaxTax Services LLC
Phone: (512) 271-4573
Email: sabrina@flowersmaxtaxservices.com
Website: https://www.flowersmaxtaxservices.com
SMS Terms and Conditions
By opting in to receive SMS communications from Flowers MaxTax Services LLC through our website, intake forms, or other approved consent methods, you agree to receive text messages consistent with the consent you provide.
Messages may include customer care communications, appointment reminders, tax preparation updates, document requests, account notifications, and promotional messages where separate marketing consent has been obtained.
Message Frequency: Messaging frequency may vary based on your interactions with our business.
Message and Data Rates: Message and data rates may apply according to your wireless carrier's plan.
Opt-Out: Reply STOP to any message to unsubscribe from SMS communications.
Help: Reply HELP for assistance or contact Flowers MaxTax Services LLC at (512) 271-4573.
Consent: Consent to receive promotional SMS messages is not required as a condition of purchasing services.
Privacy: We do not sell or share SMS opt-in information or consent with third parties or affiliates for marketing purposes.
Privacy Policy: https://www.flowersmaxtaxservices.com/privacy-policy
SMS Terms: https://www.flowersmaxtaxservices.com/sms-terms
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